Why is my System showing offline?

If your system is showing a status of Offline, this indicates that the Runtime is not able to communicate with the Platform.

First, verify that the DataShyft Customer Runtime Container is running.  The Container must be running to communicate with the Platform. 

1. Run docker ps to verify that the container is running.  If the container is running, try restarting it with docker restart datashyft.
2. If the container is not running, run docker ps -a to see if it has been created.  If it has been created, run docker start datashyft to start the container.
3. If the container is not listed at all, you need to create the container and register it with the platform.  See the Error! Reference source not found. section earlier in this document.

If the container is running, verify that the DataShyft Customer Runtime Container can reach the Internet.

Finally, verify that your firewall is allowing outbound HTTP and HTTPS traffic from the Container to the Internet.